Here are the steps to set up the Worknet AI ChatGPT Native Zendesk app
1. Click this link Worknet AI ChatGPT to navigate to the Zendesk Marketplace.
2. Click the install button
3. Select the Zendesk system that you'd like to install Worknet.ai
4. In your Zendesk admin experience. Define role and/or group restriction, if needed. And then click the Sign in with Worknet AI ChatGPT Copilot using your G Suite or Office 365 accounts. In the end click install or update.
5. When done click the INSTALL or UPDATE button at the bottom.
6. Once installed your can re-order your Zendesk apps
7. Now you should ensure that the Worknet to Zendesk connection is established and the Zendesk app in Worknet admin is enabled. Check this help article.
8. When done you can navigate to your ticket experience and check that Worknet.ai ChatGPT is available
You are done with the Worknet.ai ChatGPT installation for Zendesk. The next and last step is to install Worknet in your Slack environment and connect it to your Zendesk.
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