Worknet allows to effectively manage channels as well as providing insights and analytics based on channels conversation.
To get Worknet to work it needs to be invited to channels. When invited it'll scan through the content of the channel and power the inbox and the analytics dashboard.
There are three ways to add Worknet (Slack app) to a channel.
1. Invite Worknet like a participant
You'll get this message
Click [Add to Channel]
Done. App was added to the channel.
Worknet will post this ephemeral message - visible only to the person that added the app. If it's an internal channel define the team members that provide service.
2. Invite Worknet using slash /command
Type /worknet and post
3. Add Worknet as an app to the channel
Navigate to the channel participants. Top right corner.
Click on the Integrations tab and then choose Add an app
You'll get this view. Click [Add] next to Worknet. Done.
You can find Worknet in the Slack app directory using this link